About
Tickets Bot is a fully customisable Discord ticket system. Support via Discord allows you to improve your quality of service and response times. Tickets provides various Ticket Tools as a part of its functionality, such as ticket panels (reaction to open a ticket), ticket logs, canned responses and a web UI for easier management, featuring live web chat.
Commands
Command | Description | Example | Permission Level |
---|---|---|---|
t!about | Tells you information about the bot | t!about | Everyone |
t!addadmin | Grants a user or role admin privileges | t!addadmin @User | Administrator |
t!add | Adds a user to a ticket | t!add #ticket @User | Everyone |
t!addsupport | Adds a user or role as a support representative | t!addsupport @User | Administrator |
t!blacklist | Toggles whether users are allowed to interact with the bot | t!blacklist @User | Support |
t!c | Sends a predefined canned response | t!c myresponse | Support |
t!close | Closes the current ticket | t!close | Everyone |
t!help | Shows you a list of commands | t!help | Everyone |
t!mcr | Command for managing canned responses | t!mcr [list/view/add/delete] | Support |
t!open | Opens a new ticket | t!open | Everyone |
t!panel | Creates a panel to enable users to open a ticket with 1 click | t!panel | Administrator |
t!removeadmin | Revokes a user's or role's admin privileges | t!removeadmin @User | Administrator |
t!remove | Removes a user from a ticket | t!remove | Everyone |
t!removesupport | Revokes a user's or role's support representative privileges | t!removesupport @User | Administrator |
t!setup | Allows you to easily configure the bot | t!setup | Administrator |
t!cancel | Cancels the setup process | t!cancel | Administrator |
t!viewstaff | Lists the staff members and roles | t!viewstaff | Everyone |